Type
Class Project
Tools
Figma
Duration
8 weeks
How might we design an app for users looking to book a reservation at the arcade?
The typical gaming experience…
As a gamer myself, something that I've noticed is that a lot of my gaming friends don't actually like to go outside to play games. I wanted to find out why, so I looked into arcade apps to see if there were any reasons why gamers would rather stay and play games online than go out to an arcade. During my research, I looked at some arcades and found some three main problems.

Age:
Education:
Hometown:
Family:
Occupation:
27 yrs old
University graduate
Toronto, Canada
Single, live alone
Software engineer
Frustrations:
• They don’t have any connections in a new city
• They don’t know where to look to find what is available in the city
• They are shy and introverted and not used to meeting friends in a new city

Age:
Education:
Hometown:
Family:
Occupation:
47 yrs old
Masters Degree
San Jose, California
Married, 2 kids
CEO, law firm
Frustrations:
• He doesn’t know how to make a reservation while juggling his busy schedule
• He does not have much knowledge on games and whether they are appropriate for his children
Robert is feeling anxious about booking a reservation at the arcade…
HomePage
Booking Info
Payment Info
Confirmation
Page
Booking Success
The booking flow was carefully crafted as a step-by-step process, guiding users naturally from selecting their desired date and time, through game preferences, payment processing, and finally to a confirmation page.
Through user testing, it was found that the booking user flow and homepage accessibility were causing confusion for the user experience
The development of the Pixel Paradise mobile app successfully met its primary objectives and have transformed customer interactions with Pixel Paradise, leading to a more efficient and enjoyable user experience:
Advance Bookings: Users can now reserve arcade sessions ahead of time, reducing uncertainty and minimizing wait times.
Comprehensive Game Catalog: The app provides detailed information about each game, enabling users to plan their visits more effectively.
Intuitive Navigation: The implementation of a hamburger menu has streamlined navigation, allowing users to quickly access essential arcade information..
If I Had More Time…
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